Invited article in IEEE Software – Technical Debt: Challenges and Perspectives

Posted 2 CommentsPosted in Cognitive Systems Engineering, Complex Systems, Uncategorized

Earlier this year, I was asked to contribute to an article in IEEE Software, entitled “Technical Debt: Challenges and Perspectives.” I can’t post the entire article here, but I can post the accepted text of my part of the article here. Misusing the Metaphor John Allspaw All technical disciplines (not just software development) require different […]

Multiple Perspectives On Technical Problems and Solutions

Posted 19 CommentsPosted in Architecture, Complex Systems, Culture, Etsy

Over the years, a number of people have asked about the details surrounding Etsy’s architecture review process. In this post, I’d like to focus on the architecture review working group’s role in facilitating dialogue about technology decision-making. Part of this is really just about working groups in general (pros, cons, formats, etc.) and another part […]

Abstract As A Verb

Posted Leave a commentPosted in Uncategorized

The New Stack has an interview with me on various topics here. I think the following part of the interview gets at what I think is an under-investigated bit of language and meaning: TNS: At the same time, I imagine that you’ve abstracted a lot of the supporting infrastructure away from the engineer. They don’t have […]

Architectural Folk Models

Posted 3 CommentsPosted in Architecture, Culture

I’m going to post the contents of a gist I wrote (2 years ago?!), because Theo is right, some gists are better as posts. The context for this was a debate on Twitter (which, as always, is about as elegant and pleasing to read as a turtle trying to breakdance).  Summing up contextual influence on systems architecture […]

Reflections on the 6th Resilience Engineering Symposium

Posted 6 CommentsPosted in Cognitive Systems Engineering, Complex Systems, Resilience, Systems Safety, Talks

I just spent the last week in Lisbon, Portugal at the Resilience Engineering Symposium. Zoran Perkov and I were invited to speak on the topic of software operations and resilience in the financial trading and Internet services worlds, to an audience of practitioners and researchers from all around the globe, in a myriad of industries. […]

Some Principles of Human-Centered Computing

Posted 2 CommentsPosted in Cognitive Systems Engineering, Complex Systems

From Perspectives On Cognitive Task Analysis: Historical Origins and Modern Communities of Practice (emphasis mine) The Aretha Franklin Principle Do not devalue the human to justify the machine. Do not criticize the machine to rationalize the human. Advocate the human–machine system to amplify both. The Sacagawea Principle Human-centered computational tools need to support active organization of […]

An Open Letter To Monitoring/Metrics/Alerting Companies

Posted 15 CommentsPosted in Cognitive Systems Engineering, Tools, WebOps

I’d like to open up a dialogue with companies who are selling X-As-A-Service products that are focused on assisting operations and development teams in tracking the health and performance of their software systems. Note: It’s likely my suggestions below are understood and embraced by many companies already. I know a number of them who are […]