February 10, 2012
I thought it might be worth digging in a bit deeper on something that I mentioned in the Advanced Postmortem Fu talk I gave at last year’s Velocity conference. For complex socio-technical systems (web engineering and operations) there is a myth that deserves to be busted, and that is the assumption that for outages and [...]
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September 8, 2011
In yet another post where I point to a paper written from the perspective of another field of engineering about a topic that I think is inherently mappable to the web engineering world, I’ll at least give a summary. Every time someone on-call gets an alert, they should always be thinking along these lines: Does [...]
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