Kitchen SoapThoughts on systems safety, software operations, and sociotechnical systems.

Kitchen Soap

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MTTR is more important than MTBF (for most types of F)

  • 07. Nov
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  • Culture, Etsy, Flickr, Slides, Talks, WebOps
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  • 26 Comments

UPDATE, 10/17/2017: This post hasn’t aged well, and needs some patching. The title should be “TTR is more important than TBF (for most types of F)” Why? Because taking the statistical mean of TTR or TBF makes absolutely no sense, whatsoever. Incidents and events simply are not comparable in that way, and even if they were, the time...
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Go or No-Go: Operability and Contingency Planning (Surge)

  • 03. Nov
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  • Etsy, Slides, Talks, WebOps
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  • 2 Comments

Last month I had the honor of speaking at the Surge Conference in Baltimore, put together by OmniTI. It was a most excellent conference, and the expertise levels were ridiculously high. I count myself lucky to be considered the same league as the rest of the presenters. I did give a Keynote talk, and I...
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Slides for Velocity Talk 2009

  • 23. Jun
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  • Culture, Slides, Talks, Tools, WebOps
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  • 16 Comments

UPDATE: blip.tv has the video of the talk as well, below. Jeez I have some major bed-head. That was a blast! I had never done a ‘duet’ talk before. Here are the slides: 10+ Deploys Per Day: Dev and Ops Cooperation at Flickr …and the video of it is here:...
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  • Tools, velocity conference, Web Ops

Slides from Web2.0 Expo 2009. (and somethin else interestin’)

  • 03. Apr
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  • Flickr, Slides, Talks, Tools, WebOps
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  • 10 Comments

That was a pretty good time. Saw lots of good and wicked smaht people, and I got a lot of great questions after my talk. The slides are up on slideshare, and here are the PDF slides. Operational Efficiency Hacks Web20 Expo2009 View more presentations from John Allspaw. UPDATE: Gil Raphaelli has posted his python...
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Slides from Velocity

  • 25. Jun
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  • Flickr, Slides, Talks, WebOps
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  • 8 Comments

Here are the slides from my talk at the Velocity Conference....
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Slides from Web 2.0 Expo2008

  • 29. Apr
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  • Capacity Planning, Slides, Talks
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  • 4 Comments

Here they are....
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Slides from ‘Capacity Planning for LAMP’ talk at MySQL Conf 2007

  • 27. Apr
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  • Caching, Slides, Talks
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  • 9 Comments

This was a fun talk. I saw a lot of nods in the audience when I mentioned things pertaining to social applications (unpredictable usage, etc.). A lot of folks ask questions about how we use ganglia at Flickr. A PDF of my slides are here. If anyone can tell me how to get Keynote2 slides...
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slides from WebBuilder2.0

  • 11. Dec
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  • Slides, Talks
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  • No Comments

I’m not 100% sure where FTPOnline will put my slides…if I don’t find out soon, then I’ll put them here. This is a description of the talk I gave, and here are the slides....
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