Some Web Operations rules

I don’t think I know Jon Prall, but I’m sure I must have seen him “around” in this small world of social media websites. He’s got a list of his 85 rules of Web Operations, some of which I agree with wholeheartedly. Reminds me to get #42 and #43 done one of these days....
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The term “monitoring” needs clarification.

WebOps-related mailing lists have always had a problem with this vague term, and I suspect that commercial vendors exploit this confusion. 🙂 Wikipedia gives a pretty vague definition: “…is the process of testing or tracking (monitoring) how end-users interact with a website or web application.” People use the term to describe lots of things that...
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Procurement is good!

No matter what sort of capacity planning tricks you think you have up your sleeve, if it doesn’t involve the procurement process, then you can’t call it planning. Procurement is the part that happens after you know what kind and how much capacity you need. It’s the part where you, someone in some other group...
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Going to OSCON 2007

I think I’m the only person from flickr going this year, and I’ll be there just for Wednesday’s sessions. Looking forward to Theo‘s session, “Advanced Production Troubleshooting“, the session on Puppet, Doug Cutting’s talk on Hadoop, and maybe some others. Who wants to drink some beer and shoot the breeze about things like what a...
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