Skip to content
Kitchen Soap

Thoughts on systems safety, software operations, and sociotechnical systems.

Category: Human Factors

On Being A Senior Engineer

UPDATE: I’ve added a short section on the topic of sponsorship. I think that there’s a lot of institutional knowledge in our field, especially about what makes for a productive engineer. But while there are a good deal of books in the management field about “expert” roles and responsibilities of non-technical individual contributors, I don’t […]

Read more On Being A Senior Engineer

A Mature Role for Automation: Part I

(Part 1 of 2 posts) I’ve been percolating on this post for a long time. Thanks very much to Mark Burgess for reviewing early drafts of it. One of the ideas that permeates our field of web operations is that we can’t have enough automation. You’ll see experience with “building automation” on almost every job […]

Read more A Mature Role for Automation: Part I

Human Factors and Web Engineering’s Intersection

Given my recent (and apparently insatiable appetite) for studying the contexts, interface(s), and success and failure modes  between man and machine, it’s not a surprise that I’ve been flying head-on into the field of Human Factors. Sub-disciplines include Cognitive Engineering and Human-Computer Interaction (HCI). It would appear to me that there isn’t one facet of the field of […]

Read more Human Factors and Web Engineering’s Intersection