Prevention versus Governance versus Adaptive Capacities

The other day I posted about the intersections of Systems Safety and web operations and engineering. One of the largest proponents of bringing a systems thinking perspective to safety (specifically ‘software safety’) is Dr. Nancy Leveson, who has been in that field (really a multidisciplinary field) for at least a couple of decades. She’s the
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A Mature Role for Automation: Part I

I’ve been percolating on this post for a long time. Thanks very much to Mark Burgess for reviewing early drafts of it. One of the ideas that permeates our field of web operations is that we can’t have enough automation. You’ll see experience with “building automation” on almost every job description, and many post-mortem transcriptions
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Human Factors and Web Engineering’s Intersection

Given my recent (and apparently insatiable appetite) for studying the contexts, interface(s), and success and failure modes  between man and machine, it’s not a surprise that I’ve been flying head-on into the field of Human Factors. Sub-disciplines include Cognitive Engineering and Human-Computer Interaction (HCI). It would appear to me that there isn’t one facet of the field of
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