May 10, 2009
I really don’t think it can be overestimated how important context can be when it comes to troubleshooting or evaluating the health of an infrastructure. When starting to troubleshoot a complex problem, web ops 101 “best practices” usually start with asking at least these questions:
When did this problem start?
What changes, if any, (software, hardware, usage, [...]
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May 6, 2009
This is a ramble continued from before, which means it’s mostly a blog post for me, but maybe others might find it interesting.
The last time I made an analogy between back-end web architectures and mechanical structures, I blathered on about what are basically structural limitations of individual components in a physical device, and how [...]
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