Comments on: How Complex Systems Fail: A WebOps Perspective

By: A review of Web Operations by John Allspaw and Jesse Robbins at Xaprb

A review of Web Operations by John Allspaw and Jesse Robbins at Xaprb — Sun, 04 Jul 2010 02:02:39 +0000

[...] essentials) and Richard Cook discuss how complex systems fail. This chapter appeared in part as a whitepaper and blog post on John’s blog, and is expanded in this book. I have spent a lot of time examining failures for clients, and as VP [...]

By: Normal Accidents in Complex IT Systems

Normal Accidents in Complex IT Systems — Tue, 12 Jan 2010 02:02:05 +0000

[...] here is a kicker – it’s not the end. I saw this tweet, read this post and checked out a book by Charles Perrow titled “Normal Accidents” from the library. [...]

By: Jessica Poundstone

Jessica Poundstone — Thu, 26 Nov 2009 03:16:07 +0000

Pretty fascinating stuff. To that last point: just watched an interview Charlie Rose did with director/writer Guillermo del Torro ( http://bit.ly/7sKWQO ) in which he talks about accepting fear, and allowing it to be transformative in your work and your life: definitely the “lean into it” approach. It seems this idea has many tentacles and applications…

By: Baron

Baron — Sat, 14 Nov 2009 06:48:54 +0000

John, I fully agree. This is a similar conclusion to one that Malcolm Gladwell drew after the Challenger disaster. That article has been reprinted in “What the Dog Saw,” his new book.